Shipping policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1–3 business days of receipt, but we are doing our best to ship the orders ASAP. Orders are not shipped from Saturday, 12 pm EST through Sunday, or holidays.
If your shipment experiences a delay, we will contact you via email or phone you have left during checkout.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.
Free shipping on orders of $99.99 or more with books and magazines only.

We using USPS as a primary delivery service, but if you want to choose a defferent one, please conact us.
Overnight delivery is only available for orders with delivery addresses within the continental United States upon request.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.


Sokolya Ukrainian Books LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
Anyway please contact us regarding your case.

International Shipping Policy
We currently do not ship outside the US.

Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Sokolya Ukrainian Books LLC will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Anyway please contact us regarding your case.

Missing or Stolen Shipments
If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible using contact form.
Sokolya Ukrainian Books LLC will not be held responsible if the package delivered to the wrong address or stolen.

We beleive that there might be unpredictable circumstances so we might make an exception, please contact us if you experiencing any issues with your order.

Ми використовуємо USPS Media Mail як основний спосіб доставки. Якщо Ви бажаєте обрати інший спосіб - напишіть нам листа через форму, або в особисті повідомлення в Facebook.

Термін, за який ми обробляємо Ваше замовлення, зазвичай становить 1-3 робочі дні. Як правило, ми намагаємось надіслати всі замовлення оформлені до 4 PM EST (16:00 NY time) в той же день.